You may have come across the error “Unfortunately Contacts has Stopped” frequently while using your Android device. Users most likely face this error when they are about to receive a phone call or open the phone. But this error may also appear anytime when are using the device.
Why the error “Unfortunately Contacts has Stopped” occurs?
There could be various reason for this error to occur. But mostly this error, “Unfortunately Contacts has Stopped” occurs due to the cache. Google stores cache in the local storage so that the speed can increase while re-downloading the app from Google servers. And also these cache helps to reduce the load. Besides this reason, the error can also occur due to the installation of other application from Google Play Store which can be incompatible to your device.
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Try out these simple steps before going to the actual solution. It may help you in solving your actual problem.
Try Disable Google+ app
Many of the users have reported the same problem. Also, the Samsung users have reported the problem “Unfortunately, Contacts has stopped” with the Samsung Galaxy series including S9, j1, j2, and galaxy note 4. Also, some of the users have reported that this error has gone when disabled the Google+app. On many of the devices, uninstalling Google+ app or its updates fix the issue. If Google+ came pre-installed then you have to uninstall the updates and disable auto-update for the Play Store app. You can also disable the Google+ app entirely.
Solutions to the Error “Unfortunately Contacts has stopped”.
Method One: Clear Contacts Cache and Data
Clearing Contacts Cache and Data is most important as this problem is related to the cache. Clearing cache can remove all the old and corrupted files which are disturbing the contact application to function properly. Follow these steps to clear cache and unwanted data from your contact application.
- Open your Settings.
- Go to Application Manager or Applications or Apps depending on the model of your device.
- Slide to or Select All tab.
- Find and Tap on Contacts.
- Tap on Clear Cache.
- Tap on Clear Data (this will clear your call log).
Method Two: Change Date / Time format
Sometimes the Date and Time format can also cause such error. Many of the users have reported that changing the date/time format has helped to solve the problem. Once try this method to get rid of the problem.
- Go back to Settings.
- Go to Date and Time.
- Change the format.
Method Three: Try uninstalling the downloaded software
As we already discussed that other application can also create such problems. So you have to find which app is actually creating such issues. For this, you have to uninstall all those apps which you have recently downloaded. Once you complete removing those apps, reboot the system and check if the method works or not. To uninstall the application from your device follow these steps.
- Go to Settings.
- Go to Application Manager or Application.
- Find and tap on the recently installed app.
- Then, tap on Uninstall.
Method Four: Reset to Factory Settings
If any of the above-mentioned solutions don’t fix the error “Unfortunately, Contacts has stopped” then you have to factory reset your device. Resetting your factory settings brings back your device into the normal mode. But remember to take your device backup before proceeding to Factory reset. Else factory reset will erase all the data stored on your device along with the third-party mobile apps ( apps that you have downloaded from the Google Play Store ). To Factory reset your device follow these steps.
- Go to Settings.
- Tap on Backup & Reset.
- Select where you want to back up your data.
- Tap on Factory Data Reset.
- Then, click on Reset Phone.
Hence, this is some of the methods that help in solving the error “Unfortunately, Contacts has stopped”. Which method helps you? If there are other solutions then please don’t forget to mention those valuable solutions in our comment section as it may be useful to the other readers who are facing this error. Hope our article help solving your problem.