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Ashesh

Ashesh is an editor and web engineer. He love to develop softwares and blogging.

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42 Comments

  1. 1

    Tdar

    After clearing data and cache of my Google Play it has stopped working. never connects…. help!

    Reply
    1. 1.1

      MikeDeAmigo

      Arghhh the Google Play errors..

      Did you try turning your wifi off and on? Also, restart and run Google Play and see if that works. Open Play Store and press menu and then add a different gmail acccount. Try downloading apps with the new account selected. If that worked again switch back to original account and try it.
      If nothing works Uninstall updates for Google play and retry. Last option, download & [force stop play store from apps list]install the Google Play APK .
      Here is the Androidpolice‘s link to the apk file: Download Google Play Store 4.2.3

      Hope that worked for ya..

      Reply
      1. 1.1.1

        Divya Chunkear

        i’m having the same prblm even after following all steps firstly my google play stopped work n whn it recovers i could not download apps “error 492″

        Reply
        1. 1.1.1.1

          Vicky Wedgewood- Pickering

          Same here and some of my apps that I have download already will kick me out in the middle of playing them.

          Reply
          1. 1.1.1.1.1
      2. 1.1.2

        rickylh

        worked for me. thank you mikedeamigo

        Reply
  2. 2

    PaulMEdwards

    “All customs ROMs have Clockworkmod”
    The statement above is patently false. The Recovery is completely separate from the ROM. In fact, it’s not a good practice to overwrite the device’s Recovery when installing a ROM. Some users, myself included, prefer other recoveries such as Team Win Recovery Project (TWRP).

    Reply
    1. 2.1

      Ayon Raihan

      it’s your custom rom fault

      Reply
  3. 3

    naren

    thankx man…..I’m Damn happy ..

    Reply
  4. 4

    Ponsel Pintar

    Alright i’ll try it.. Hope this will work

    Reply
  5. 5

    samy

    after doing this i am having a problem…my download is not working… i also try factory data reset but still having same prob…help plzz

    Reply
  6. 6

    samy

    not it seems only image are not downloading… i can see image or open it but can’t downloading any thing ..

    Reply
  7. 7

    Yann

    thanks it works really good :)

    Reply
  8. Pingback: Android Fix: Error 491 in Google Play Store - AppsLova.com

  9. 8

    ravi

    dude its really takes action ..thanx bro

    Reply
  10. 9

    Ahmed Khaled

    should i type my email and password of google account again ??

    Reply
    1. 9.1

      Shrawan

      Yes Ahmed. Go ahead..

      Reply
  11. 10

    Sangeeth Kumar

    Clearing the cache resolved my issue. Thanks for the solution!

    Reply
  12. 11

    alvaro aviles

    thanks for this info. it helps me.

    Reply
  13. 12

    shreejit mody

    if this all steps wont work reset ur whole phone i hve dne like that only nd it is working now ….

    Reply
  14. 13

    Keoma Mallett

    Clearing the Google Play and Google Framework caches, in addition to formatting the SD card did the trick for me.

    Reply
  15. 14

    Divya Chunkear

    i’m having the same prblm even after following all steps firstly my google play stopped work n whn it recovers i could not download apps “error 492″

    pls help me

    Reply
  16. 15

    ali

    Nothing works anymore!!! Someone pls fix this,! After I did what this said, the play store completely doesn’t work now

    Reply
  17. 16

    kriby

    didn’t work

    Reply
  18. 17

    becca

    Thank you!! The app please ignored all my emails for days & filling your suggestions fixed it right away. So thank you!

    Reply
  19. 18

    marliese

    I cleared cache and data on both now it says I have to repurchase minecraft what’s up with that.

    Reply
  20. 19

    Adham Saaty

    thank you it worked ,
    you were helpfull :)

    Reply
  21. 20

    du hoc nhat ban

    Tap on Google Play Service and repeat the same process of Clearing Data and Cache :))

    Reply
  22. 21

    Amn

    This solved my problem. Whew! Can now download apps again!

    Reply
  23. 22

    Tanya

    worked great for me! thanks so much for making this article!!

    Reply
  24. 23

    pavan

    I own oneplus one, tried clearing cache and reinstalling but can’t get rid of :error 492″.

    Reply
  25. 24

    kiran kumar

    I followed all the steps but it doesn’t work. What is clockworkmod? Where I can get recovery booting in my phone? Please help me. It is irritating.

    Reply
  26. 25

    kayla

    LG optimus fuel followed all the steps it says no connection now ugh

    Reply
  27. 26

    noah

    none of these suggestions worked. not the article not the comments and now google play store wont work at all
    all i want is to get clash back

    Reply
  28. 27

    Jan Aron

    I have tried all these steps, but it still doesn’t work. Still 492…
    Installed latest version of Play Store, didn’t help.
    First i Wiped all kinds of cache, didn’t help. Formatted SD, didn’t help. Clean dalvik cache, didn’t help. Logged in with another account, didn’t help.
    Uninstalled and reinstalled Play Store, didn’t help. Any ideas left? :/
    I have a ROM based on CM7 for my GT-S5360

    (Used this tutorial)
    http://www.geekdashboard.com/install-android-lollipop-on-samsung-galaxy-y-gt-s5360/comment-page-4/#comment-183187

    Reply
  29. 28

    Carolyn B.

    Thank you so much. following the steps worked. I did have to reboot the phone and then log back into Google. But working like a charm now.

    Reply
    1. 28.1

      Lalit Pandey

      No problem, Carolyn. Which one was your device on which the problem was solved?

      Reply
  30. 29

    Patricia Price

    I keep getting a Connection Timed Out error even after doing the factory thing and restarting the phone. It’s still extremely slow and keeps getting stuck during updates (trying to update Pinterest). I actually had to uninstall Pinterest and now it won’t even reinstall. Nothing is working.

    Reply
  31. 30

    Vignesh

    I tried all the above things but dint work. It happens to all the apps I try to download . Pizza people help me

    Phone is lava iris 402

    Reply
  32. 31

    Gururag

    problem persists even after nandroid cache backup and restore. also tried wiping dalvik cache. plz help

    Reply
  33. 32

    Tyler

    Cleared everything this said to clear but now when i try to go into the Google Play Store it just says “check your connection and try again” when there is nothing wrong with my connection as this is the first time this has happened. Anyone know what is up?

    Reply
  34. 33

    Xu

    This app verry good, thanks

    Reply

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