Android Fix: App could not be downloaded due to an error 492

By | July 1, 2013

Sometimes android users will get the “ app could not be downloaded due to an error 492 ” error while trying to update or install an app from the Google Play Store aka Android market. This market error seems to affect only few apps while other apps download or install just fine.  Here are the steps you can take to solve this problem: In my case, I experienced this error while trying to update the Rockmelt App. I solved this by a simple uninstall and reinstall in the Google Play Store. But mostly the problem error 492 can be fixed by these steps:

  • First try uninstalling and reinstalling the app. If that doesn’t work  follow the steps below.
  • Go to System Settings >> Manage Applications >> Select “All” tabApp could not be downloaded due to an error 492
  • Now from all apps list, select Google Play Store and clear data and cache
  • Now again from the apps list, select Google Services Framework and clear data and cache
  • Open Google Play and then try to update or install the app. It should work.
  • If it doesn’t work, boot into recovery (Clockworkmod) and then Wipe cache and from advanced>>Wipe Dalvik cache.

Note: This problem is common in case of Custom ROMs like Cyanogenmod. All customs ROMs have Clockworkmod so wiping cache shouldn’t be a problem.

It was also mentioned in XDA Forum that that sometimes the 492 error occurs when you have a corrupted SD card. So if the problem still persists after following the above measures, you could try formatting your SD card and then installing apps.

You can also try this: Android Fix for Google Market Error

20 thoughts on “Android Fix: App could not be downloaded due to an error 492

  1. Tdar

    After clearing data and cache of my Google Play it has stopped working. never connects…. help!

    Reply
    1. MikeDeAmigo

      Arghhh the Google Play errors..

      Did you try turning your wifi off and on? Also, restart and run Google Play and see if that works. Open Play Store and press menu and then add a different gmail acccount. Try downloading apps with the new account selected. If that worked again switch back to original account and try it.
      If nothing works Uninstall updates for Google play and retry. Last option, download & [force stop play store from apps list]install the Google Play APK .
      Here is the Androidpolice‘s link to the apk file: Download Google Play Store 4.2.3

      Hope that worked for ya..

      Reply
      1. Divya Chunkear

        i’m having the same prblm even after following all steps firstly my google play stopped work n whn it recovers i could not download apps “error 492″

        Reply
  2. PaulMEdwards

    “All customs ROMs have Clockworkmod”
    The statement above is patently false. The Recovery is completely separate from the ROM. In fact, it’s not a good practice to overwrite the device’s Recovery when installing a ROM. Some users, myself included, prefer other recoveries such as Team Win Recovery Project (TWRP).

    Reply
  3. samy

    after doing this i am having a problem…my download is not working… i also try factory data reset but still having same prob…help plzz

    Reply
  4. samy

    not it seems only image are not downloading… i can see image or open it but can’t downloading any thing ..

    Reply
  5. Pingback: Android Fix: Error 491 in Google Play Store - AppsLova.com

  6. Sangeeth Kumar

    Clearing the cache resolved my issue. Thanks for the solution!

    Reply
  7. shreejit mody

    if this all steps wont work reset ur whole phone i hve dne like that only nd it is working now ….

    Reply
  8. Keoma Mallett

    Clearing the Google Play and Google Framework caches, in addition to formatting the SD card did the trick for me.

    Reply
  9. Divya Chunkear

    i’m having the same prblm even after following all steps firstly my google play stopped work n whn it recovers i could not download apps “error 492″

    pls help me

    Reply
  10. ali

    Nothing works anymore!!! Someone pls fix this,! After I did what this said, the play store completely doesn’t work now

    Reply

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