Sometimes android users will get the “ app could not be downloaded due to an error 492 ” error while trying to update or install an app from the Google Play Store aka Android market. This market error seems to affect only few apps while other apps download or install just fine. Here are the steps you can take to solve this problem: In my case, I experienced this error while trying to update the Rockmelt App. I solved this by a simple uninstall and reinstall in the Google Play Store. But mostly the problem error 492 can be fixed by these steps:
Note: This problem is common in case of Custom ROMs like Cyanogenmod. All customs ROMs have Clockworkmod so wiping cache shouldn’t be a problem.
It was also mentioned in XDA Forum that that sometimes the 492 error occurs when you have a corrupted SD card. So if the problem still persists after following the above measures, you could try formatting your SD card and then installing apps.
The error 492 occuring on your Android device might have been solved by now. If not, you can leave a comment below, with your device name. You can leave your opinion if it’s solved too. If you have a problem of persisting error 495 instead, you can see our guide on how to solve it.
You can also try this:
Ashesh is an editor and web engineer. He love to develop softwares and blogging.
After clearing data and cache of my Google Play it has stopped working. never connects…. help!
Arghhh the Google Play errors..
Did you try turning your wifi off and on? Also, restart and run Google Play and see if that works. Open Play Store and press menu and then add a different gmail acccount. Try downloading apps with the new account selected. If that worked again switch back to original account and try it.
If nothing works Uninstall updates for Google play and retry. Last option, download & [force stop play store from apps list]install the Google Play APK .
Here is the Androidpolice‘s link to the apk file: Download Google Play Store 4.2.3
Hope that worked for ya..
i’m having the same prblm even after following all steps firstly my google play stopped work n whn it recovers i could not download apps “error 492”
Same here and some of my apps that I have download already will kick me out in the middle of playing them.
I keep getting a 492 error
worked for me. thank you mikedeamigo
“All customs ROMs have Clockworkmod”
The statement above is patently false. The Recovery is completely separate from the ROM. In fact, it’s not a good practice to overwrite the device’s Recovery when installing a ROM. Some users, myself included, prefer other recoveries such as Team Win Recovery Project (TWRP).
it’s your custom rom fault
thankx man…..I’m Damn happy ..
Alright i’ll try it.. Hope this will work
after doing this i am having a problem…my download is not working… i also try factory data reset but still having same prob…help plzz
not it seems only image are not downloading… i can see image or open it but can’t downloading any thing ..
thanks it works really good 🙂
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dude its really takes action ..thanx bro
should i type my email and password of google account again ??
Yes Ahmed. Go ahead..
Clearing the cache resolved my issue. Thanks for the solution!
thanks for this info. it helps me.
if this all steps wont work reset ur whole phone i hve dne like that only nd it is working now ….
Clearing the Google Play and Google Framework caches, in addition to formatting the SD card did the trick for me.
i’m having the same prblm even after following all steps firstly my google play stopped work n whn it recovers i could not download apps “error 492″
pls help me
Nothing works anymore!!! Someone pls fix this,! After I did what this said, the play store completely doesn’t work now
Thank you!! The app please ignored all my emails for days & filling your suggestions fixed it right away. So thank you!
I cleared cache and data on both now it says I have to repurchase minecraft what’s up with that.
thank you it worked ,
you were helpfull 🙂
Tap on Google Play Service and repeat the same process of Clearing Data and Cache :))
This solved my problem. Whew! Can now download apps again!
worked great for me! thanks so much for making this article!!
I own oneplus one, tried clearing cache and reinstalling but can’t get rid of :error 492″.
I followed all the steps but it doesn’t work. What is clockworkmod? Where I can get recovery booting in my phone? Please help me. It is irritating.
LG optimus fuel followed all the steps it says no connection now ugh
none of these suggestions worked. not the article not the comments and now google play store wont work at all
all i want is to get clash back
I have tried all these steps, but it still doesn’t work. Still 492…
Installed latest version of Play Store, didn’t help.
First i Wiped all kinds of cache, didn’t help. Formatted SD, didn’t help. Clean dalvik cache, didn’t help. Logged in with another account, didn’t help.
Uninstalled and reinstalled Play Store, didn’t help. Any ideas left? :/
I have a ROM based on CM7 for my GT-S5360
(Used this tutorial)
Thank you so much. following the steps worked. I did have to reboot the phone and then log back into Google. But working like a charm now.
No problem, Carolyn. Which one was your device on which the problem was solved?
I keep getting a Connection Timed Out error even after doing the factory thing and restarting the phone. It’s still extremely slow and keeps getting stuck during updates (trying to update Pinterest). I actually had to uninstall Pinterest and now it won’t even reinstall. Nothing is working.
I tried all the above things but dint work. It happens to all the apps I try to download . Pizza people help me
Phone is lava iris 402
problem persists even after nandroid cache backup and restore. also tried wiping dalvik cache. plz help
Cleared everything this said to clear but now when i try to go into the Google Play Store it just says “check your connection and try again” when there is nothing wrong with my connection as this is the first time this has happened. Anyone know what is up?
This app verry good, thanks
I just made some room on my drive and followed some of the advise above, Thank you very much. I cleared cache Force stopping anything needing it and moved programs to SD card, uninstalled what I don’t use. Made sure Nothing else was running in the backround and it worked. the big thing I think is clearing all cache and allowing room on disk. I played this on the PC and hope its like that. Will run it after work. I did get the successfully installed message and it looks there but no time to run it. Took a long time to install. Hope it works for you guys. Oh, Im using a Galaxy tablet newer version purchased about 4-5 months ago.
Tap on Google Play Service and repeat the same process of Clearing Data and Cache 🙂 Thanks
Queria este videogame de consolas con innumerables ansias y sin embargo constituye habilidoso, despues de todo es realmente aburrido
Hi – I have an Azpen tablet for my daughter, and it suddenly gives me the “cannot download due to error 492” message. I have done all the tricks, cleared the cache, everything! I then tried to download the Error Code Fixer app (which is apparently amazing), and I get the same error code! This tablet does not have an SD card, so am not sure what to do. Any ideas and help would be greatly appreciated! Thanks so much
I’m using Samsung Galaxy S7562, i’m having an error during downloading from play store (app cannot download due to an error (492) ) help required, any suggestion or solution please.
also mentioned in XDA Forum that that sometimes the 492 error occurs when you have a corrupted SD card. So if the problem still persists after following the above measures, you could try formatting your SD card and then installing apps
why it always says damaged sd card ??
I’ve tried with 3 sd card s but same result and usb is not read?
thank you for your post, its very good.
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Hello. I assume you are still accepting comments about this problem. I seem to have had this problem a lot, and I would clear the apps cache if the app was installed and not updating. If the app simply wouldn’t download, I have went in and cleared the cache for Google Play Store and the Google App Framework you spoke of in this article. At some point none of this was helping. So I found an article that said to go into Settings-Date & Time- Uncheck the Auto System Time and uncheck your Standard Time Zone. Then change your date and time to the wrong numbers. Restart your phone. Go back into Settings – Date and Time, and recheck the two boxes. You can see the phone system automatically reset the time and date correctly. This is suppose to sync the Google Play Store with the phones time… I don’t recall exactly. That has worked for me. Obviously it isn’t now because I’m reading your article. Unfortunately, none of the above is helping me.
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I tried all the mothods bt its not working please help ...
wow it worked for me too! thank you! ...
reboot help me for this issue. :) ...
And how am i going to download the app if i can't connect to the inter ...