How to fix “Google Play Store Not Working” on android smartphone?

Have you ever faced the issue “Google Play Store Not Working” while interacting with the Google Play Store? What did you do at the moment? Let us know how you tackled such problems. Comment down below to share your experience.

Image Showing Google Play Store User Interface

Google Play Store is a common platform for downloading and installing an android application for android users. As we know the process of installing an app from google play store is easy. But sometimes we experience some problems while trying to download an app from the Google Play Store. You will wonder how you will download that new app you have been so desperately waiting for?

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Before diving straight into the solution first let’s look at the problem. The error can occur in a different form. Mostly the error with Google Play Store occurs with the message “Unfortunately, Google Play Store has Stopped”, “Google Play Store Not Working”. So these are some of the messages that occur frequently during the use of Play Store. This is also a clue that your Google Play Store is not functioning properly.

Here, in this article, we will present you with solutions that may help you fix problems with the Google Play Store. Let’s start diving into the solution to fix the “Google Play Store Not Working” error on android smartphone.

Jump Into Solutions.

Solution One: Check your Wi-Fi or mobile data connection.

Sometimes such error may occur due to slow internet connection. The problem in such case solves on a reliable strong connection. First, make sure you are connected over a strong internet connection. It is best if you can connect to a Wi-Fi network. If you don’t have access to Wi-Fi and using mobile data then make sure your mobile data connection is good. Once you have confirmed your internet connection try downloading your app again.

Solution Two: Restart your smartphone.

In many cases restarting the device solves the problem. Simply restarting the device will free up more space for Google Play Store to run. Also, it will kill those applications that are unused and not functioning well. So try restarting your phone.

Solution Three: Change Date and Time

Sometimes the Date and Time format can also cause such error. Many of the users have reported that changing the date/time format has helped to solve the problem. Once try this method to get rid of the problem.

  1. Go back to Settings.
  2. Go to Date and Time.
  3. Change the format.

Solution Four: Clear Cache from Google Play Store.

Google Play Store generates cache in the long run. Cache helps to run an application smoothly but sometimes the corrupted file within the cache can also be one of the reasons for the occurrence of such errors. Follow these steps to clear cache from google play store.

  1. Open Settings
  2. Go To Apps >> Application Manager.
  3. Scroll the apps and go to the Google Play Store.
  4. Open Google Play Store and tap force stop.
  5. Tap on Clear Cache.
  6. Repeat the above-mentioned steps and clear cache from Google Play Services too. Try to download and install the application

Fix Google Play Store Not Working ErrorFix Google Play Store Not Working Error

Solution Five: Clear Google Play Store Data

Try cleaning the Google Play Store data if clearing the cache of Google Play Store and Google Play Service doesn’t resolve the issue. Follow these steps to clear play store data from google play store.

  1. Open Settings.
  2. Go To Apps>> Application Manager.
  3. Scroll the apps and go to the Google Play Store.
  4. Tap Force Stop Button.
  5. Tap on Clear data.

Fix Google Play Store Not Working Error

Solution Six: Remove Google Account

If the above-mentioned fixes don’t help then try removing google account from the device and add it again. Follow these steps to remove the google account from your device.

  1. Go to Settings.
  2. Go To Account >> Tap Google.
  3. Tap Remove account.
  4. Restart the device and try to install the application.

Step One For Removing Google AccountSteps Two For Removing Google Account

Solution Seven: Reset to Factory Settings

If any of the above-mentioned solutions don’t fix the error “Google Play Store Not working” then you have to factory reset your device. Resetting your factory settings brings back your device into the normal mode. But remember to take your device backup before proceeding to Factory reset. Else factory reset will erase all the data stored on your device along with the third-party mobile apps (apps that you have downloaded from the Google Play Store). To Factory reset your device follow these steps.

  1. Go to Settings.
  2. Tap on Backup & Reset.
  3. Select where you want to back up your data.
  4. Tap on Factory Data Reset.
  5. Then, click on Reset Phone.

Hope the above-mentioned solutions solve your problem. Don’t forget to write in the comment below using which solution you solved your problem. If you have a solution other than this then don’t forget to mention it too.

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