Android users are experiencing an error when they try to download an app from the Google Play Store. This issue was reported mostly by the users who were trying to download the YouTube app on your Android device. When you’re trying to download an app from the Google Play Store, you are shown a pop up with the following text – Can’t install app. “XYZ” can’t be installed. Try again, and of the problem continues, get help troubleshooting. (Error code: 910). This error usually occurs when you try to install, update or uninstall an app from the Play Store. This occurs when the user uninstalls a preinstalled update. This error has been reported on Android 5 Lollipop, Android 6 Marshmallow, Android 7 Nougat, and Android 8 Oreo. You do not need to worry though, there is a fix. Continue reading to know how to fix Error Code 910 on the Google Play Store.
Fix Error Code 910 on Google Play Store
This article will show you two methods with which you can fix Error Code 910 on the Google Play Store. You can use any or both of the methods.
Method 1: Clearing Cache and Data
This is the most common fix to anything on your Android device. Follow the steps below; Step 1: Go to System Settings. Step 2: Tap on Apps & Notifications. Some devices have Apps or something similar instead of Apps & Notification. Step 3: Scroll down till you find Google Play Store. Tap on it. Step 4: Select Storage. Step 5: Tap on Clear Cache followed by Clear Data. Step 6: Restart. Step 7: After the reboot, try to install the app again.
Method 2: Sign out of Google
A simple signing out and signing in again to Google Account might fix this issue. Read on. Step 1: Go to System Settings. Step 2: Scroll down till you find Account. Tap on it. Step 3: Once inside, find Google account. Tap on it. Step 4: Scroll down to the bottom of the screen and select Remove. This option might be on the menu on some devices. Step 5: Restart your device. Step 6: After the reboot, go to the Accounts screen again. Step 7: Select Add account. Step 8: Select Google and follow the instructions. Step 9: After you’re done adding your Google Account, restart your device again. This should fix the error code 910 on Google Play Store and you will be able to install apps without any issues.