With the start-up of Android 5.0 Lollipop and latest update in the various devices, a new Error 505 has started showing up in the Google Play Store. If you are one of the victims, you may have noticed that whenever you try to install any app from the Google Play Store, it says- Unknown error code during Application install: “-505”. To call it just ‘Error code 505‘ for ease, this code is also one of the various errors occurring in the Google Play Store, where the application downloads complete, but the error pops out whenever the device is trying to install the downloaded app.
As reported, most of the Adobe Air based apps are having the problem on working with the Lollipop and Marshmallow version, especially in the Samsung, OPPO, Nexus 7 2012 model tablet. The popular apps, such as RedTeam, Bingo Blitz, Evernote, Weather App, ITV, Adobe Air 15, SBI, We Chat have their icons missing after being updated to Android 5.0 Lollipop, and show the error 505 code while trying to install them again.
Fixes for error 505
Symptoms: The apps icons will vanish. When you go to the play store, it will show you the ‘install’ option, which suggests the apps are hidden (if not uninstalled) from the device. Any other method, such as using the app uninstaller option also proves the app is not working. After you tap in the ‘install’ option, error 505 occurs.
Cause: Nothing is known about this yet, but the incompatibility issues are reported to be the major cause for the occurance of Error 505 for the Air-based apps. The app incompatible with the version and thus, hidden seems to be logical.
Solution: After you update your Android device to Android 5.0 Lollipop from an older version using Over-the-air update or sideloading factory image, do a factory reset. It has been found out that if you do a factory reset immediately after updating your Android version, the error does not occur, but if you don’t the error persists. Don’t forget to clear the cache too, going to Menu > Settings > Apps > Google Play Store > Clear Cache. Clear the data too, from the very same option.
- If the error still persists after having the factory reset after update, or in case you haven’t reset your device and using it suffering the updates, you can try a next method. If you are using the Adove Air 15 version, and it is showing the error, try using Adobe Air 14 and create the APK with captive runtime. This will most probably help you solve your problem.
- If you are familiar with the Android Debug Bridge, use it to uninstall the apps (if they are just hidden and not uninstalled), and afterwards try to install the app again from the Play Store. [Useful for you: How to Install Android Debug Bridge (ADB).]
Though this is the solution for the short term, let’s hope the developers of the apps will figure out the incompatibility issues of the apps soon, and repair it. Also share your thoughts with smartphone and app on comment below.