About the author

amg.at77@gmail.com'

Amogh Timsina

Amogh is a tech savvy & technology enthusiast. He loves to crack any issues which he faced or any user has stumble while using their devices.

41 Comments

  1. 1
    fredphoesh@gmail.com'

    fredphoeshF

    THANKS!! It was driving me nuts. Download manager was the problem, the “unfortunately the process com.google.process.gapps has stopped” message is gone.

    Reply
  2. 2
    gioravered@gmail.com'

    Giora Vered

    Hi,
    The Download Manager fix didn’t work for me and nither the 3rd solution of the app prefrences.
    Any Idea what can cause it ?

    Reply
    1. 2.1
      carpediemv1183@googlemail.com'

      Steve

      Hi I had the same problem on my s5 try this …settings/accounts then unsynk accounts ..hope that works for ya

      Reply
      1. 2.1.1
        vin_88@wp.pl'

        Wiktor

        Great, sync did work for me. Thanks.

        Reply
  3. 3
    shelabela53@gmail.com'

    Miola gossmam

    Didn’t work on my phone. Still popping up. Tried all them ideas. None worked. Any other ideas

    Reply
    1. 3.1
      chaoyun@gmail.com'

      Chao Yun

      You can’t fix it. The only way is if the NSA or other rogue domestic abusive terrorist entities were to stop cyberstalking and hacking into your conversations. Sorry but this is happening to me and many other innocent-until-proven-guilty Americans on a daily basis.

      Reply
  4. 4
    loyal_girl16@yahoo.com'

    Ayshea

    Tried all 3 none of them worked:(

    Reply
  5. 5
    granocon@gmail.com'

    Sergio

    for me google services was the problem

    Reply
    1. 5.1
      Adeel0241@hotmail.com'

      Adeel Khan

      How did you fix it? it only stops popping up when i disable google play services, but i need google play services enabled for my music and other applications to work. please get back to me asap

      Reply
  6. 6
    wilbur4s@sbcglobal.net'

    Will

    none of those solutions fixed this issue on my Galaxy S5

    Reply
    1. 6.1
      l.j.smid@gmail.com'

      luke

      it was google play service for me.

      Reply
  7. 7
    paul_hammond@hotmail.com'

    Paul

    Hi Sergio,

    What did you do to cure the problem with Google Services, how did you know that was the problem and what action did you take, there’s no options but really to force stop these processes that I can see, which would be dangerous.

    Reply
    1. 7.1
      leilajazul200@gmail.com'

      Leila Jazul

      same thing h appened to me twice on my Android netbook.first time,the technician had my device RESET to its factory settings. So easy to reset,he made me pay much. Second time when my charger was destroyed . My device stopped for 2 days surfing activities,and when i bought a new charger, it popped up,so with “The Google Play Services” has stopped”,”The Document” has stopped and “Settings” has stopped. It can’t open wifi on,so I RESET it again for the second time,deleting all my downloaded apps but their data were still in my files.If you don’t like this resetting your device, why not asking HELP from Google itself,like signing in to your Google account,renew & accept their Terms of Service & Policy. If you disable some apps,try enabling it back but be sure ALL your apps & app data were SET to ” automatically restore when reinstalling apps& app data”at the Backup & Restore section of your PERSONAL menu.I also ask some official ways here from Google to fix this issue.

      Reply
  8. 8
    paul_hammond@hotmail.com'

    Paul

    Actually yes, Google Services was the issue for me too, I disabled it, which seemed to uninstall it, then got notifications that other apps needed it, clicked on them, went back in, enabled it, it re-installed, and so far so good.

    Before that, I also updated to the latest version of Android on my Galaxy S5.

    Reply
    1. 8.1
      aumais_for_ever@hotmail.com'

      David

      That happened to me to… Updated the latest software then the fault happened – Pauls fix worked first time

      Reply
  9. 9
    apenny77r3@nsix.org.uk'

    Annie

    The problem is the bloody message won’t go away long enough for me to try any of these!!! Aargh

    Reply
  10. 10
    cimolinmattia@gmail.com'

    Mattia

    second one worked for my S5, thanks

    Reply
    1. 10.1
      playapapapdc@gmail.com'

      eljefepdc

      This one worked for me too! Gracias

      Reply
  11. 11
    cjmillen3@live.co.uk'

    Caroline

    Tablet is a Chimp make, tried everything but still getting stupid message, any other ideas please? Ive cleared cache, ive deleted basically everything but its still coming up

    Reply
  12. 12
    kodiakbearkilla@gmail.com'

    Robert

    None of these were the issue. I did however try them before figuring it out for myself. The issue is with google play services itself. Uninstall the updates and it will fix itself. If you look in the play store you will see that many people are having this same issue. Hopefully google fixes this mess quickly.

    Reply
    1. 12.1
      makwavarara75@gmail.com'

      Tinashe

      Thanks Robert the play store is the play store. I uninstall updates on Google play services and it worked.

      Reply
  13. 13
    makwavarara75@gmail.com'

    Tinashe

    Thanks Robert the play store is the problem. I uninstall updates on Google play services and it worked.

    Reply
  14. 14
    si_ghinn@yahoo.com'

    Sai G

    Thanks, that seems to have solved original error message issue. Then I was getting another error message: “maps will not work without google services update” or something, even though I was not using maps, it kept popping up, every few minutes.
    I have updated again, just to see what happens next.
    All these comments can be very helpful when trying to solve IT problems.

    Reply
  15. 16
    lxr_1976@yahoo.com'

    Lisa

    Resetting the apps worked for me…. THANKS!

    Reply
  16. 17
    elektrosonique@yahoo.co.uk'

    Tim

    HTC One mini – Option 3 sorted it out yay! THANK YOU 🙂

    Reply
  17. 18
    lynx-jm@earthlink.net'

    Jill

    Error message started yesterday on my S5. Tried all the various fixes I found on many blogs, to no avail, but seems one has to find the fix right for your model of phone. The Google Play Services appears to be the key here. Uninstalled, uninstalled updates and had to “uncheck” the administrator line, temporarily. Rebooted, and reinstalled and it seems ok. At least the constant pop-up of the error message has disappeared for the last half hour. Thanks to all for the correct fix!

    Reply
    1. 18.1
      princemahmoud1@hotmail.com'

      Mahmoud

      I can’t uninstall updates the button Is disabled all buttons are disabled except the manage space and when I click it it crash

      Reply
  18. 19
    nicevignesh95@yahoo.in'

    Vkey

    Hi, im using Micromax a106 lollipop android version. I used the above solutions but it doesn’t waorks on my mobile. Now also it’s showing the same problem continously when im pressing ok.

    Can you please give any other ideas to fix it…

    Reply
  19. 20
    Julie.266@hotmail.co.uk'

    Julie

    Thanks. Option 2 worked. Couldn’t face another factory reset!

    Reply
  20. 21
    srinath.golla@gmail.com'

    srinath

    Hi,

    I have tried all the three ways but no luck in MOTO G. I am still getting the below error
    “unfortunately the process com.google.process.gapps has stopped”

    Could you please help me.

    Thanks in advance.

    Reply
    1. 21.1
      Ldsdad@outlook.com'

      Scccc

      Motto G2 has same problem. No fix so far.

      Reply
  21. 22
    shail.pawar@gmail.com'

    shailendra

    Hi. I have rooted my Sony Xperia C and deleted all google apps (playstore, gmail, FB).. and again reinstalled apps but all google apps are dosent work except chrome browser.

    Reply
  22. 23
    pianoauste@gmail.com'

    Austeja

    It doesn’t works for samsung galaxy s4 🙁

    Reply
  23. 24
    frankmochrie@live.com'

    Frank Mochrie

    I found this help video on youtube. Then 2nd one helped my S4. Hope it helps. https://www.youtube.com/watch?v=g-VwpzAo3y8#t=210.920104

    Reply
  24. 25
    roobarb999@sky.com'

    Alan White

    I have this problem during power-up on my Moto G XT1039. Since Android doesn’t load, I can’t try any of the suggested fixes. I tried both the factory reset and recovery processes, but the error message still occurs. When I click on OK from the error, I get a quick flash of another error saying that the Launcher can’t load, and then the gapps error reappears. I think my phone is basically dead, but I’d welcome any suggestions!

    Reply
  25. 26
    starsha.taylor@yahoo.com'

    Starsha Taylor

    I have a Verizon tablet and I’ve recently updating Google photos. After I updated it, “Unfortunately, com.google.process.gapps” has been popping up. So, I tried deleting the app, but as soon as I delete it, launcher stops responding, along with other apps. I’ve tried factory resetting it, but it doesn’t work. I’ve also tried going to my settings, but as soon as i click the settings app, it also stops.

    Reply
  26. 27
    samin.mvsghn@gmail.com'

    samin

    Hello non of the solution didn t work for my mobile

    Reply
  27. 28
    Sleipner8@hotmail.com'

    NordLys

    Really annoying failure!
    On S3 I got rid of the google failure message by clearing Google cache in Applikationmanager, several reboots while adjusting Googleplay setup

    Reply
  28. 29
    redietterefe@gmail.com'

    redi

    thanks a lot it was really helpfull i love you <3<3<3

    Reply
  29. 30
    squirrel_79@hotmail.com'

    Gracie

    Nothing Works!!!! AYYYEEEEE!!!!! Calgon!?! Where r u? PLease Take this error message away if not Please Take ME away!!!!!

    Reply

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