Samsung Galaxy A series is the OEM’s line of entry-level and budget Android smartphones. The latest and most affordable one in the series is the Samsung Galaxy A12 with 6.5 inches IPS screen, octa-core processor, up to 128 GB storage, 6 GB RAM, and 5000 mAh battery. However, no matter how powerful the phone is, there will always be some issues. We have listed some of the issues that you might face while using the Galaxy A12. But it is essential to note that these are all reported issues and you should not consider these issues while planning on purchasing the device. Plus, the issues are easy to troubleshoot. Here are some common Samsung Galaxy A12 issues and solutions.
Samsung Galaxy A12 Issues and Solutions
All the issues mentioned below are easily debugged with minimal knowledge about operating the smartphone.
Samsung Galaxy A12 doesn’t recognize SIM card
A couple of users have reported that their Samsung Galaxy A12 doesn’t recognize the sim card for some reason. There are only a couple of reasons why this might happen. The first reason is the obvious one. You might have placed the sim card incorrectly on the sim tray. If your Samsung Galaxy A12 is the dual-sim model, then try another sim slot too. The second reason might be missing carrier configuration files. Some carriers require you to download configuration files to make the sim work properly. Contact your carrier for more information. The third reason is the most annoying one. Your device might be defective. In this case, you can do nothing but exchange the device or repair it if it’s still under warranty.
Samsung Galaxy A12 Lagging
Your Samsung Galaxy A12 is more than capable of handling your day-to-day tasks and occasional gaming. It has enough power under its hood so it might come in as a surprise when you see it lagging. Well, don’t be surprised. If you’re constantly making the device perform heavy tasks like prolonged gaming, it is natural for it to lag once in a while, especially if you have the one with one 2GB RAM. There are a couple of things you can do to make the experience a bit smoother.
- Lower animation scale from Developer Options.
- Limit background apps.
- Reset device.
Samsung Galaxy A12 No Sound
There have been some reports from users saying they cannot hear any sound on their Samsung Galaxy A12. Some reports say that there’s no media sound but notifications are working as intended. Well, no matter the issue, the solutions remain the same.
The first and obvious solution would be to check the media volume. Android has separate volume controls for ringtones, media, and alarms. You might have accidentally turned down the volume. Another obvious solution would be to restart the device. I experienced this problem myself on my Android while listening to music using headphones. A simple restart always fixed the issue. It is also a good idea to disable Dolby Atmos to see if that is causing the issue. You can find it on Settings > Sound > Sound Quality and effects.
Samsung Galaxy A12 Camera Failed error
Adding multiple cameras on smartphones has become a trend. However, optimizing them for a budget-level device is still not catching up. The camera on Samsung Galaxy A12 takes decent pictures, but every now and then you might come face-to-face with an error that says “Camera Failed”. It is annoying but easily fixable. All you have to do is clear cache from Settings > Apps > Camera. You might face this error again in the future until Samsung rolls out an update.
Samsung Galaxy A12 Facial Recognition issue
Although I do not recommend using the Facial Recognition feature on smartphones, especially the budget ones, it is still one of the most convenient features to have. If the device is having a problem recognizing you, the first thing to do is delete the facial data and add it again. If it still doesn’t work, make sure you’re in a well-lit environment. That is all you can do about this.
Samsung Galaxy A12 Battery Draining
The 5000 mAh battery on your Samsung Galaxy A12 should be more than enough for one whole day and more depending on how you use it. Unusual battery drain is definitely something no one wants to see. There are a few things you can do to ensure your battery doesn’t drain too fast:
- Limit background apps.
- Disable WiFi, Data, Bluetooth, and other services when not in use.
- Weak network drain battery faster.
- Disable auto-brightness.
- Keep device updated.