When you are unable to place or take a call on any phone, you can become frustrated. The frustration increases when the issue arises on expensive smartphones like the Galaxy S22, S22 Plus, or S22 Ultra that you have purchased. There may be a variety of causes for the Samsung Galaxy S22’s inability to place or receive calls. The call is frequently dropped owing to poor network coverage or weak signal. Software-related problems, such as network configuration errors or system glitches, occasionally occur but are usually easily fixable. Here’s what to do if you cannot make or receive calls on Samsung Galaxy S22. You can use this guide for all the devices in the Galaxy S22 series.
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Cannot Make or Receive Calls on Samsung Galaxy S22?
The following fixes will assist in getting rid of the typical issues that can obstruct incoming calls. Make sure your phone has a reliable cellular connection or network reception before you start troubleshooting. Otherwise, look for a better location with a stronger and more consistent signal. The majority of the time, your phone’s weak network strength is to blame for the call’s failure. If so, relocate to a location with a good network signal and make the call. Use Wi-Fi calling to reroute calls through Wi-Fi if your phone is not receiving a strong network signal.
Even if you are not using the device, processes continue to run in the background. Because of a system error, these processes can occasionally end abruptly. Thus, the associated app might not function properly. In these circumstances, a straightforward reboot works. Additionally, it refreshes the RAM. When the device has any software-related problems, this procedure frequently works.
Check Do Not Disturb
You or another user may have unintentionally activated the Airplane mode or the Do Not Disturb mode. When using Airplane mode, the phone cannot perform any SIM-related functions, including calling and messaging. Additionally, the DND feature disables all sound and notification alerts. Unless you’ve made the caller’s phone number an exception, you won’t receive a notification when a call comes in. You can disable both through the Quick Settings panel.
Reset Network Settings
The Samsung Galaxy S22 series devices may be able to make or receive calls again after resetting the network settings. All of the existing Wi-Fi, mobile data, and Bluetooth configurations will be reset. Your saved Wi-Fi networks, associated passwords, and linked Bluetooth devices will be lost.
- Go to Settings > General Management.
- Tap the Reset button.
- Choose the Reset Network Settings option.
- Tap on Reset.
- Enter the pin and wait for the process to finish.
A common solution used when encountering problems with cellular service and incoming/outgoing calls is extracting and reinserting the SIM card. Before reinstalling the SIM on the phone, you might also think about cleaning the SIM tray. Just push in the hole next to the sim and try with a sim tray extractor or a paper clip.
Many users find that deleting the cache data of the Phone app works since it gets rid of all the cached files for that specific app. It’s crucial to note that wiping the cache will not delete your contacts or call history from the phone.
- Go to Settings > Apps.
- Find and tap on the Phone app.
- Select Storage.
- Tap on Clear Cache.
Factory resetting the device is highly advised if none of the options mentioned above were successful for you because it deletes all third-party apps which might be the reason the call failed. Your phone’s data will be erased. Therefore, before executing this repair, we advise you to make a backup of the phone. Make sure your phone has a minimum 50% battery life before doing a reset because the procedure occasionally takes longer than anticipated.
- Go to Settings > Backup and Reset.
- Tap on Factory Data Reset.
- Select the Reset Device option.
- Enter the PIN.
- Follow the on-screen instructions and wait for the device to reboot.
Hope we could help you when you cannot make or receive calls on Samsung Galaxy S22. When all else fails to resolve the issue and your smartphone is still not receiving incoming calls, you should think about contacting your network provider for additional help. If it turns out to be a network outage, all will return to normal once it is fixed.