The Pixel 7 and 7 Pro are Google’s newest flagship smartphone models, offering a number of new features and enhancements over the Pixel 6 and 6 Pro. The most recent Google Tensor chipset powers the Pixel 7 and 7 Pro, giving them faster and more advanced AI capabilities. To take pictures and films, the smartphone has enhanced cameras with a telephoto lens and better photography algorithms. Regrettably, the problem affects some Pixel 7 and Pixel 7 Pro users’ messaging apps. It is annoying because they cannot send or get MMS images. This troubleshooting guide is here to help you with that. Here’s how to fix Google Pixel 7 fails to send or receive MMS. You can use this guide for your Google Pixel 7 Pro too.
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How to Fix Google Pixel 7 Fails to Send or Receive MMS?
In comparison to other smartphone models, the Pixel 7 and 7 Pro are renowned for their excellent performance and software and hardware capabilities. The Pixel phone is still flawed and prone to technical problems despite its features and performance. One such issue is the inability of users to send or get MMS images through the messaging app. Some users speculate that the cause may be related to local network problems or concerns about the reliability of their mobile service provider.
There may be numerous causes for the problem. The messaging app may be outdated, there may be a network issue, the mobile carrier may not be functional, the APN settings may be incorrect, there may be a software bug, and more. It’s also possible that network or cellular connectivity is to blame for the problem. In these situations, you must attempt the following solutions to troubleshoot the problem.
Before you begin, try taking your SIM card out of your Pixel 7 or 7 Pro device and correctly re-inserting it again. Try sending MMS messages again on your device to see whether the problem has been fixed. Re-inserting the SIM card should solve the MMS picture problem, but if the problem persists, you should file a complaint with your internet service provider.
Reboot Device
Rebooting or restarting your Pixel 7 or Pixel 7 Pro smartphone is the first and simplest procedure. Sometimes the problem is mostly brought on by software errors, and it can be quickly resolved by restarting the device.
Boot to Safe Mode
Rebooting your device in safe mode is another option. Your Pixel device is cut off from all third-party applications when in safe mode. Safe mode will typically restore your Pixel smartphone to its factory settings, which may assist you in identifying the issue. Don’t worry, no data will be deleted.
- Long press the Power button and Volume Up button.
- Release the buttons when you see Power Off button.
- Press and hold the Restart button until you see Reboot to Safe Mode option.
- Confirm the action and wait for it to reboot.
If the problem is solved, you will need to uninstall any recent app that you’ve installed.
Clear Cache
When the messaging app has bugs or technical issues, deleting the cached data is recommended. The Pixel 7 device’s inability to send or receive MMS photos may be fixed by clearing the cache.
- Go to Settings > Apps.
- Find and tap on Messages.
- Select Storage & Cache.
- Press the Clear Cache button.
Update App
Another solution to the MMS issues on Pixel 7 and 7 pro devices is to update the messaging app to the most recent version. The problem could be caused by an older version of the app, and updating the program could help to fix the problem. Just open Google Play Store and update the app.
Configure APN
Verifying that the APN details are configured properly is another technique to resolve the problem. APN settings may be to blame if you’ve already enabled mobile cellular data but are still unable to send or receive MMS on your Pixel 7 series device. APNs (Access Point Names) are required for your Pixel device to quickly connect to your provider’s cellular network. The Pixel 7 series device may be unable to connect to the network and your service may be interrupted if even one character is left out, input wrongly, or set. Make sure your Pixel smartphone has the correct APN configured.
- Open Settings.
- Go to Network and Internet.
- Tap on SIMs.
- Scroll down and select Access Point Names.
- Tap the 3-dot menu button.
- Select Reset to default.
- Tap on Add button.
- Enter details.
You will find the details on your provider’s website or by calling them.
Reset Network Settings
Because the network may not be transmitting the message to your smartphone, you might not be able to send or get MMS messages on your Pixel 7 device. To resolve the MMS issue on the Pixel 7 and 7 Pro phones, try resetting the network settings.
- Go to Settings > System.
- Tap on the Reset Option.
- Select Reset Wifi, Mobile & Bluetooth.
Factory Reset
Your Pixel 7 series device can be factory reset as a final resort. A factory reset can allow you to fix the issue if you are still having trouble after trying the aforementioned fixes. When you perform a factory reset on your Pixel 7 smartphone, all of the data and files will be totally deleted, and the settings are reset to their factory defaults. Before doing the factory reset, back up any essential files and data. When you’ve backed up your data, head over to Settings > System > Reset > Erase All Data and follow the instructions.
