You may have come across this error frequently while using your android device. You will most likely face this error when you are about to receive a call or open the phone app but this error may also appear anytime you are using or not using your device. There could be various reasons that could have triggered this error but the most probable one is due to its Cache.
Step 1: Open your Settings.
Step 2: Go to Application Manager or Applications or Apps depending on the model of your device.
Step 3: Slide to or Select All tab.
Step 4: Find and Tap on Contacts.
Step 5: Tap on Clear Cache.
Step 6: Tap on Clear Data (this will clear your call log).
Step 7: Go back to Settings.
Step 8: Go to Date and Time.
Step 9: Change the format.
Performing these step should fix this error but if it doesn’t, you may have to factory reset your device.
Additional Method: On many of the devices, uninstalling Google+ app or its updates fix the issue. If Google+ came pre-installed then you have to uninstall the updates and disable auto update for the Play Store app. You can also disable the Google+ app entirely.
Amogh is a tech savvy & technology enthusiast. He loves to crack any issues which he faced or any user has stumble while using their devices.
I did following but still problem exists;
– I moved all contacts to Phone Memory
– I deleted cache of Contact Manager
– I deleted app data of Contact Manager
– Did Factory Reset
– I deleted all contacts from SIM/Gmail/Phone etc. and then exported to Phone Memory (Total Contacts: ~500)
Still no luck! It is really really annoying, contact manager often stopped working (~10 times a day) and it takes 15 minutes to start working to normal.
Awesome! Now if someone could fix my fumbling messaging fingers.
There are a app called call log provider.
Please visit disabled section and check whether this app is enabled or not.
If disabled …Then please enable it.
I faced similar problem with my infinix Hot 2 but fixed it by downloading the “simpler contacts app” from play Store. I now use the downloaded app instead of the phone’s pre-installed contact app. Hope this helps.
Thanks for sharing that information. I downloaded that app and its perfect
Thank you, this worked! Tried the fix above and no luck. I was getting quite frustrated as what’s the point of a phone if it can’t actually be used as a phone?
After wasting my all day to fix this one…and even factory reset my phone… this was the solution!!! thank you man!!!
Same like me. factory reset is the best solution.
Comment…wow its worked like magic on my infinix hot, thanks.
Thanks a lot! Ypu saved my time
I followed the instructions and it worked! and what’s more amazing is that the call log wasn’t erased. Thank you very much!
it worked perfectly, thanks
U r th e best. Thanks buddy.
For me, none of this worked and I couldn’t even receive phone calls after moving from stock to CM12.1. I finally found the reason behind this. Turns out that by default the dialer is checking its blocked calls list and it will crash if the list is empty. What I did was to simply disable the list, and immediately the problem disappears. If I enable it again, the problem will reappear. So this is confirmed.
Disable the blocked calls list in the dialer and the problem will go away.
Your amazing it worked perfect thanks
This didn’t work for me, but I remembered that I changed a few settings when my battery was discharging quickly and undid a change.
Go to Setting > Applications > Application Manager
Click the vertical … In right corner and select Modify System Settings
It says Select which Apps can change system settings and displays list of Apps
Make sure Contacts is set to On.
I had turned that to Off along with a few others recently and now that I turned it back to On, Contacts now opens with no issues!
It’s working now
It is the only way
I had the same problem. Alot of people said deleting voicemails worked, others said Google+ was the problem so they disabled it. But nothing worked for me so I went into:
1. Google+ App
2. Account settings
3. Clicked contacts
4. Clicked Keep contacts up to date
After this I clicked on contacts once more and it worked perfectly again. I hope it works for anyone else if nothing else worked either.
I tried all these fixes on my Galaxy Note 4. Nothing worked. Then I deleted 500+ old Google voice-mail (Google Voice) messages and it worked! So apparently if one has too many old voice mails it overflows the buffer and crashes. Sloppy coding.
That’s what did it.
google + , formating , uninstall , restart, what not do. but not go this contact manager has stopped. “
I ll try. thank you very much. I had similar problem actually, almost 3 month can not find my contact number
Thanks couldn’t unbderstand the first part but uininstalling Google+ did the trick
Worked for me too. AT&T Samsung S7 Edge
I tried everything here and none worked. As a last act of desperation I changed the interface on my new Galaxy Note 4 from “easy” to normal and it worked, I toggled it and verified this was the fix! Good luck to all and thanks for the other fixes!
The other solutions did not fix this problem but installing the Simple Dialer worked immediatey, 👍👍👍
None of the above worked for me. Instead I had found another copy of com.htc.contacts and installed it. This fixed it with no issues. I installed the latest one.
Below is the one I installed
This will fix your problem! Go to Contacts in App Manager and in right corner you will see … in verticaly and click on that than just Uninstall updates and here you go.
Thanks a lot this worked for me! Big big big thanks!
Thanks very much it worked for me on galaxy s3
I deleted a SPAM voicemail and my Contact began to work! Thanks!!
I cannot search my contact to call. When i try to search my contact by name or by number the contact stopped automatically showing ‘unfortunately contact has stopped’
Help me out. Pliz
Hey.. my contact and phone stop working for over 2 weeks now. Tried everything. . Cleared cache, changed time format, checked all applications I even restored factort settings however the problem still exist. Please help
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