Android Users are aware about the Google Play Store Error. At some point every users suffer from some kind of Error while downloading, installing or updating the app. Error code: -11 in Google Play Store is a common error known among the android users. Basically this error occurs when you try to download, install or update the app like Whatsapp, Messenger, Facebook etc. The message states “App name” can’t be installed. Try again, and if the problem continues, get help troubleshooting. (Error code: -11) Here, I will mention some of the method to Fix Error code: -11 in Google Play Store.
You can try the couple of times to install or update the app or you can also reboot your device and then try to download or install the app.
Clearing the Cache and Data is the first and foremost method to try. Most of the Google Play Store error is solved by clearing cache and data. Follow the given steps.
This method should fix the error. If you are still getting the error then follow the next method.
Many of the time outdated version of Google Play Store is found to be the reason behind the errors. So, check whether the update is available or not. If update is available then update the Play Store and see if it fixes the issue.
But, if there is no update available then your Play Store is up to date. So there are possibilities that the updated Google Play Store is causing the error. There are chances that the updated Version of Google play store may have Compatibility Issues. So in this case, you need to Uninstall Google Play Store updates. Just follow the step to Uninstall Google Play Store update.
This method has worked most of the time and it should also work for you. Just in case, this doesn’t work then try below method. It may solve your issue.
If you are able to fix the error then the job is done otherwise head to next method.
For this Method you should have root access to your Device then only you are able to clear the Dalvik Cache. Also you need to have Root Explorer app such as ES File Explorer installed in the device. There are many Root Explorer app available in the Google Play Store. You can go can search suitable one for you.
If the cause of the error was Dalvik cache then, it should be fixed by now. Otherwise try the next method to Fix Error code: -11.
This has also worked for many of the users. We just need to wipe the cache partition and we can see that the error is fixed. Just follow the step as shown below and you can fix the error.
Phones and their key/button to go in Recovery mode.
Now your device has wiped the cache and you can use the device like previously without error. This process may erase the save data of the app like the save game, high score etc.
If non of the above worked for you then try Factory resetting your phone.
How to Factory Reset your Android Device
So, these are some of the methods to Fix Error code: -11 in Google Play Store. Hopefully, you have solved the error by now. Let us know which method worked for you.
Kaif is an author and co-editor at Appslova. Intellectually curious tech enthusiast and has been specially covering on How to-Tips-Tricks & Fixes with mobile technology news and app reviews.
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I tried all the mothods bt its not working please help ...
wow it worked for me too! thank you! ...
reboot help me for this issue. :) ...
And how am i going to download the app if i can't connect to the inter ...